We would love to hear from you. Whether you have a question about an order, need help choosing the right size, or want to share feedback, our team is here to help.
Customer Support Email
Response Time
We aim to reply to all messages within 24 to 48 hours, Monday to Friday. Messages received on weekends or public holidays will be answered on the next working day.
Order Enquiries
For questions about an existing order, please include your order number in your message so we can assist you faster.
How We Can Help
- Order status and tracking
- Sizing and product details
- Returns, refunds and exchanges
- General questions and feedback
Send us an email at support@130world.com.co and a member of our team will get back to you as soon as possible.
INFORMATION ABOUT US